FAQ

Which Thor model should I pick?

Lite runs a Snapdragon 865 and handles retro systems up to PS2 and GameCube well. Base, Pro and Max run the Snapdragon 8 Gen 2: same chip, more RAM and storage as you go up. If you plan to play Switch or PS3-era emulation, or keep a big library on the device, go Pro or Max.

Do games come preinstalled?

No. Thor ships clean with Android 13 and Google Play. You install the games and apps you own.

What does the second screen do?

The 3.92" bottom screen is a full AMOLED touch display. DS and 3DS emulators use it as the original second screen. In other games it's handy for a map, a guide or your chat while the game stays full size on top.

How long does delivery take?

We deliver worldwide & shipping is free on all orders.

Orders are carefully packed and prepared for shipment within 1–3 business days.

Estimated Delivery Times
(processing time excluded)

  • USA: 8-12 business days
  • UK: 7–10 business days
  • Europe: 8-15 business days
  • Canada: 10–12 business days
  • Australia: 8–15 business days
  • GCC countries: 10–15 business days
  • Rest of World: 10–15 business days

Please note: customs checks, holidays, or weather conditions can occasionally affect delivery schedules.

For more information about shipping, please visit our Shipping Policy.

Returns

We offer 30-day returns on all orders. If any problem occurs or if you are not in love with your product(s), we will refund your money. No questions asked. To initiate a return, please contact our customer service team here.

Please visit our Return Policy page for more information.

If you have any further questions or concerns about your order, please contact our customer support team at support@theaynworldstore.com

Can I return it?

Yes, within 30 days of delivery. See our refund policy for the details.

What's covered by the warranty?

Every console comes with a 1-year manufacturer warranty. Add AynWorld Care at checkout to extend it to 2 years. How it works.

Where do I find firmware updates?

Updates install over the air from Settings. Recovery files and drivers are on our Firmware page.